CORONAVIRUS ALERTS
Friday 16th July 2021
TEMPORARY LOCKDOWN
*Important! Please Read*
Due to Victoria's snap lockdown announced on Thursday 15th of July Collect Em All HQ will be closed to the public from 11:59pm 15/07/21 until 11:59pm 20/07/21. The store will be staffed for "Click & Collect" only.
We're still up and running online which means you can all still enjoy shopping with us. If you're local you can select "Click & Collect" and when you're order is ready to pick up you'll receive a notification email. Previously we'd ask you to call us when you arrive to pick up, however due to some technical issues with our NBN connection our phone is still currently out of action.
Click & Collect Instructions
* Remember to wear your mask
Please come to the door and knock.
A) If we know you, we will come to the door with your pickup.
B) If we don't know you, we'll come to the door and ask for your name and/or order number. The order will then be processed and brought to you at the door.
* Please don't enter the store at any time
We'll then finalise the pickup through our POS and you'll receive the confirmation of collection email.
Supplier and Delivery delays
Please note that the lockdowns in both Victoria and NSW are currently affecting our suppliers, as such we are experiencing delays with our deliveries. That means that any stock with current ETA's of July and August will likely be effected. See the blog post for more details regarding the current stock situation.
https://collectemall.com.au/blogs/news/snap-lockdown-impacts-to-eta
Saturday 18th April 2020
AMENDMENTS TO OUR SHIPPING POLICY AND PROCEDURES DUE TO COVID-19
*Important! Please Read*
An update to our shipping policy and procedures.