CORONAVIRUS ALERTS

Friday 16th July 2021

TEMPORARY LOCKDOWN 

Temporarily Closed - Shop Online Now

*Important! Please Read*

Due to Victoria's snap lockdown announced on Thursday 15th of July Collect Em All HQ will be closed to the public from 11:59pm 15/07/21 until 11:59pm 20/07/21. The store will be staffed for "Click & Collect" only.

We're still up and running online which means you can all still enjoy shopping with us. If you're local you can select "Click & Collect" and when you're order is ready to pick up you'll receive a notification email. Previously we'd ask you to call us when you arrive to pick up, however due to some technical issues with our NBN connection our phone is still currently out of action.

Click & Collect Instructions

* Remember to wear your mask

Please come to the door and knock.

A) If we know you, we will come to the door with your pickup.

B) If we don't know you, we'll come to the door and ask for your name and/or order number. The order will then be processed and brought to you at the door.

* Please don't enter the store at any time

We'll then finalise the pickup through our POS and you'll receive the confirmation of collection email.  

Supplier and Delivery delays

Please note that the lockdowns in both Victoria and NSW are currently affecting our suppliers, as such we are experiencing delays with our deliveries. That means that any stock with current ETA's of July and August will likely be effected. See the blog post for more details regarding the current stock situation.

 https://collectemall.com.au/blogs/news/snap-lockdown-impacts-to-eta

 

Saturday 18th April 2020

AMENDMENTS TO OUR SHIPPING POLICY AND PROCEDURES DUE TO COVID-19

*Important! Please Read*

An update to our shipping policy and procedures. 

 

 

 

Monday 23rd March 2020

COLLECT EM ALL PTY LTD STATEMENT REGARDING COVID-19/ CORONAVIRUS - UPDATE

An update to our in-store visit policy and the addition of new shipping and delivery options for local customers. 

 

 

 

Friday 20th March 2020

CORONA VIRUS RESOURCES

We know that these are confusing times. We have accessed this fantastic resource that helps kids understand the Coronavirus pandemic and how they can help ensure they are safe. Click the COVIDBOOK link to download and print it at home. 

 

 

 

Thursday 19th March 2020

COLLECT EM ALL PTY LTD STATEMENT REGARDING COVID-19/ CORONAVIRUS 

Our response to the governments Coronavirus Isolation implementation. The store is still open for business but there are now Conditions of Entry when coming in-store. We will stay open as long as we can but will continue to follow the advice of the Australian and Victorian government regarding when to close the Bath Lane store. We will be building on our online presence over the coming weeks. Thank you in advance for all of your support during this unprecedented time. Stay well!  

CORONAVIRUS ALERTS