Squishmallows Backpacks Update: Delayed
Squishmallows Backpacks have been delayed, with a new release date now set for June 2021.
Originally slated for an April 2021 release date. The Squishmallows backpack range that we've had available for Pre-order since January has unfortunately had the ETA extended through to June due to production and shipment delays.
Backpacks website listing now shows the updated details. Please read through the description.
Customers with current Pre-orders will have their orders fulfilled at the time of product arrival in-store. Due to the extensive delay, which could impact customers' buyer protections, we are giving customers 14 days from date of this press release to proceed with order cancellations. Please contact us with urgency if you wish to initiate a cancellation. The 15% restock fee will be waived for backpack cancellations within this 14 day period.
Due to the delays we have now closed any further Pre-orders. Once our stock arrives and we have shipped all pre-orders out to customers we'll add remaining stock to our online inventory for in-stock purchasing.
- Pre-order customers will be forwarded a copy of this announcement via the email attached to the backpack order. Please check your junk mail if you have not received the announcement.
- Due to the high number of messages we have been getting about the backpacks, we decided to proceed with a press release. Effective immediately, we will not be commenting or replying to individual inquiries.
- Please do not ask when these will be released, the updated ETA we have provided is from the supplier, and is all the information we can provide. When we have a more concrete date we will announce the release date to everyone via Facebook and Instagram.
We thank you for your patience and understanding with this matter, and apologise for any inconvenience this delay causes.
Kat and the Collect Em All HQ team.